Privacy policy

Last updated: February 4, 2026

F14 Steel Excellency operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). F14 Steel Excellency is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

Personal information refers to information that identifies or can reasonably be linked to you. We may collect the following types of personal information depending on how you interact with our Services:

Contact details: Name, billing address, shipping address, phone number, and email address.

Financial information: Payment card details, transaction information, and payment confirmations.

Account information: Username, password, preferences, and settings.

Transaction information: Products viewed, added to cart, purchased, returned, exchanged, or cancelled.

Communications: Information shared when contacting customer support.

Device information: IP address, browser type, and network details.

Usage information: How you interact with and navigate the Services.

Personal Information Sources

Directly from you: When you create an account, place an order, or contact us.

Automatically: Through cookies and similar technologies when you use the Services.

Service providers: Third parties who help us operate our business.

Partners or third parties: Where permitted by law.

How We Use Your Personal Information

Providing Services: To process orders, payments, shipping, returns, and account management.

Marketing: To send promotional emails, messages, and show relevant advertisements.

Security: To prevent fraud and ensure safe transactions.

Communication: To provide customer support and important updates.

Legal obligations: To comply with applicable laws and enforce our policies.

How We Disclose Personal Information

We may share your personal information with Shopify, payment processors, shipping partners, analytics providers, and marketing partners as required to operate our Services.

We may also disclose information if required by law, during business transactions, or with your consent.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information to provide and improve its services. Information may be transferred and stored outside your country of residence.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children.

Security and Retention

We take reasonable measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to fulfill our Services and legal obligations.

Your Rights and Choices

You may have the right to access, correct, delete, or request a copy of your personal information depending on your location.

You may unsubscribe from marketing communications at any time.

International Transfers

Your personal information may be transferred and processed outside your country of residence in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Information

Email: contact@f14steelexcellency.co.uk

Address: 1 Brinton Crescent, Kidderminster, ENG, DY11 6NT, GB